-------Original Message-------<= /I>
Date: 01/31/10 16:39:26
<= I>Subject: jcpenney.com Shipping Notification
=
8 =
=
EVELYN BERRY
21 MARINA DR
NASHU= A NH 03062




Thank you for shopping with us. We look forward to serving you a= gain.

The following is your receipt. Please retain a copy for your = records.

Qty Item no Description Price S&H Tax Return
Code
FC732-5011Q42x63 Pane= l 42 63 Dark Plum 119.92 17.09 .00 ____
3 FC732-5026Q = Tuck Valan= ce 79 14 Dark Plum 44.97 6.41 .00 ____ = =
Merchandise total 164.89
Shipping and handling 23.50
Invoice total 188.39 <= /TD>

= <= /TR>
Wel= come to the convenience of shopping JCPenney Catalog
Notify customer at 603-889-8803.
CREDIT APPROVAL NR - 140776
s= heq3@comcast.net
CUS= T ORDER# 2010-0291-4000-5573
To track the shipping status of your order,
visit our order status page at:
http://www.jcpenne= y.com/jcp/accountservices.aspx
$188.39 has been charged to your AMEX account.

=
Inv No Terms Routing Store
January 31, 2010 H626-22710 = AMER EXP FEDH2247-5

= =
We hope you're 100= % satisfied. If something is not right with your order, please print th= is email, and fill in the Return Code next to the item listed above.
You= can return the item(s):
1. In Store: Drop it by any of our 1500 = JCPenney Catalog Desks or;
2. By Mail: Send it back using the return label included = with your order, or use the mailing address below. Customers are responsibl= e for return postage.

JCPenney CCFC
1339 Tolland Tnpk.
Manch= ester, CT 06041-0001

Merchandise Return Reason Code
= <= TR> = 21- Too small, shor= t
Qual= ity Size or fit Color Service/handling General
11- Damaged o= r soiled 20= - Too large, long = 30- Not color matched 41- Order delayed 52- Changed mind
12- Defective material 31- Color= not as shown 5= 1- Not as ordered 55- Style not right
13- Poor Quality 24- Just did not fit 32- Did not like color 60- Wrong fill= 56- Other<= /TD>
14- Parts missing = 26- Did not look good on 70- Bought el= sewhere

Our Policy: For information regarding returns, please view o= ur Return Policy
Contact Us: To contact Customer Servi= ce, call 1-800-322-1189.


&nb= sp;
<= A href=3D"http://www.incredimail.com/?id=3D605277&rui=3D97538678">3D"FREE


Hi Margie,


We appreciate you taking the time to visit us at http://www.kraftfoods.com/ to share your feedback. I'm sorry to hear you weren't satisfied with the taste of CORNNUTS Barbecue and that you found them to have a sweet taste.


I'd like you to know that we do have stringent manufacturing procedures and finished product inspections in place to ensure that our products meet high quality standards. However, despite the many precautions that we may take, it is possible that a manufacturing error may have occurred. It's also possible that shipping, handling as well as fluctuations in temperature and/or humidity may have had a negative impact on the product.

Because it's very important to us to look into consumers' concerns regarding quality issues, I'll make sure our Production and Quality staffs are aware of this incident. And please know that we're doing everything possible to ensure that this issue doesn't happen again.

Due to your experience, I would be more than happy to provide you with coupon(s) totaling the price you paid as a form of reimbursement. I have included instructions below on how to access and print your coupons.

Please click here to access the coupon(s) selected for you towards your purchase. This link will include multiple coupons that will exceed the amount of the product(s) you purchased. You'll have 30 days from Wednesday, February 22, 2017; to print out the coupon(s) before the link expires. This link cannot be forwarded or shared with anyone else, as it has been designed specifically for your use.

To access your coupon(s), you'll be prompted to enter the email address you provided during your initial contact with us. Once you've entered your email address, you'll then see the coupon page, which will display a product or logo and the coupon(s) description. Please note that you will only see one image per coupon received. The actual coupon itself will not be visible until after you've printed the coupon(s).

To print your coupon(s), please select the "Print Coupons" button located in the upper right corner of the coupon page. All of your coupon offers will print simultaneously; they will not print individually. Multiple coupon offers will print out up to three (3) per page.

Again, I apologize for this experience. Thank you for your loyalty and we hope that your next experience is a good one.

Sincerely,

Rama Rengarajan
Director, Consumer Relations

~~Case: 81139932~~N


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I have eaten corn nuts for as long as I can remember and my favorite flavor has always been barbeque. However it does not taste the same anymore. Is there any way you can go back to the original recipe you did for the barbeque flavored corn nuts? It's too sweet now. Please bring back my favorite corn nuts.